Accessibility Statement
Our property (sometimes hereinafter referred to as “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.
Accessibility Public Spaces Information
PARKING
- The hotel’s attached, full-height parking garage offers 27 handicap parking spaces and room for five ADA vans
- Handicap spaces are provided on all levels and located near a bank of four elevators for full accessibility no matter which floor you park on
- From the third level of Gene Stallings Blvd parking garage connected to the second level of the hotel, guests have an accessible path of travel to the hotel’s lobby via two elevators
- Valet parking is available at the hotel’s porte-cochère entry for guests with a handicap permit who need a bit more assistance
- Parking garage is maintained, well lit, and equipped with visibly outlined ADA Cross Paths
ENTRANCES & ELEVATORS
- The main entrance to the lobby has automatic double sliding doors
- Elevators can take guests to all levels of the hotel including meeting rooms
- The outdoor pool deck is accessible by elevator
- The Hotel is equipped with an accessible loading and unloading area
FRONT DESK
- Resort Front Desk is accessible to wheelchairs and features a lowered shelf convenient for guests
- Portable TDD devices are available for the hearing impaired, and assistance-listening devices are provided in the conference center
BUSINESS CENTER
The business center provides two computer stations designed for wheelchair users.
FITNESS CENTER
The Fitness Center is accessible by elevator
BRAZOS - PROPER TEXAS KITCHEN
- Brazos - Proper Texas Kitchen features accessible seating areas both inside and on the outdoor patio area
- Brazos - Proper Texas Kitchen is accessible to wheelchairs
- The Brazos - Private Dining Area is accessible
BLOCK T BAR & GRILL
- Block T Bar & Grill features accessible seating areas both inside and on the outdoor patio area
THE JUNCTION MARKET & CAFE
- The Junction Market & Cafe is accessible to wheelchairs
- The Junction Market & Cafe features accessibly seating areas both inside and on the outdoor patio area
INDOOR MEETING ROOMS
- Indoor Meeting Rooms are accessible
OUTDOOR POOL AREA
- The Pool is accessible by elevator
- The Pool features a handicap lift so guests with disabilities can easily enter the pool
Digital Accessibility Compliance Guidelines and Goals
We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria.
We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.
In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.
Continuous Digital Monitoring
Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code.
Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.
We Welcome Feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. You are also welcome to call us for assistance 24 hours a day, 7 days a week. Phone: 909-336-1511
Website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, YouTube, and Instagram.
Accessible Features and Amenities
We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.
If you have difficulty, we invite you to contact us.