Updates for Texas A&M Hotel

Your Safety Is Our Top Priority

Texas A&M Hotel and Conference Center is open and ready to serve you! We can't wait to reconnect socially while keeping our distance physically to ensure your trip to Aggieland is a safe one. As we welcome you back to College Station, here's what we're doing to promote a safe and stress-free Howdy Hospitality experience.

The safety of our guests and team members is our first priority as we prepare to welcome you back to Aggieland. As the "guesthouse" of the university we're looking forward to seeing new Aggie families come experience the campus as well as former students return to their beloved College Station. We have put in place safety measures far beyond any requirements to ensure that Texas A&M Hotel and Conference Center is the healthiest building possible during the current crisis. For your safety we have increased air filter Merv rating 13+ on all air handlers to mitigate against harmful air particles along with ventilation monitoring through installed CO2 sensors to ensure 550 ppm to efficiently monitor and regulate indoor air quality (IAQ). We have installed an Advanced Oxidation System on all air handlers which will aid in removing contaminants such as Norovirus’ both in the air and on hard surfaces. Our team members will all be wearing appropriate PPE designated specifically for their individual roles. You'll notice higher frequency of cleaning in high guest touch-point areas throughout your stay as well as social distancing procedures and touchless hand sanitation stations. We appreciate your continued support to create a healthy and safe environment and can't wait to see you in Aggieland soon!

team member wearing mask and giving thumbs up

FLEXIBLE CANCELLATION POLICY

We are offering a flexible cancellation policy at this time. Enjoy peace of mind with free cancellation up to 24 hours prior to 4 pm on the day of arrival. Now is the time to book your summer stay and receive 25% off our Best Available Rate!

standard king guest room with Kyle Field view

Requiring all team members to wear face masks
Training team members on updated cleanliness and sanitation measures
Increased air filter MERV rating 13+ on all air handlers to mitigate against harmful air particles
Increased ventilation monitoring through installed CO2 sensors to ensure 550 ppm to efficiently monitor and regulate indoor air quality (IAQ)
Installing an Advanced Oxidation System on all air handlers which will aid in removing contaminants such as Norovirus both in the air and on hard surfaces
Touchless hand-sanitation stations throughout the hotel in public spaces
Required Social Distancing with signage and markers in potential queuing areas within the hotel
Glass barriers located in key transaction areas
All cleaning in public areas and guest rooms utilizes commercial EPA approved chemicals for use against contaminants such as Norovirus | Covid-19
Mandatory team member symptom self-screening check and on-site temperature checks before each shift
Team members will all be wearing appropriate PPE depending on their roles at the hotel
Higher frequency of cleaning to include high guest touch-points
Appointment of a Hygiene Manager to ensure ongoing best practices are routinely followed and amended as needed based on state/local guidelines

We're renewing our commitment to cleanliness in more ways than one for our hotel guests and team members. Cleanliness is of the utmost importance to us and we're proud to have won the 'Best of Housekeeping' award from AAA. This is a distinction that places Texas A&M Hotel in the top 25% of hotels that exceed AAA's standards for Housekeeping excellence. The team at Texas A&M Hotel is not only increasing the cleaning frequency of public areas with hospital-grade disinfectant, but we're also stepping up when it comes to sanitizing and freshening up our rooms before, during, and after your stay.

All non-essential guest room amenities have been removed and replaced with wrapped one-time use items where appropriate
In addition to the chemical disinfecting process, a RestoreAir Advanced Oxidation Recovery Unit will be placed in your room, during cleaning, to effectively remove contaminants on both hard and soft surfaces
A seal will be placed on guest room doors after housekeeping cleans to ensure no one enters the room other than you after it's been cleaned and disinfected
Download our hotel app for information, menus, amenities and services

Housekeeping will not enter your room for daily cleaning, unless requested by you. When requested, a light room refresh will be available. Guest may not be present during the servicing of their guestroom.
Guest requested items can be ordered through our hotel app and will be received via contactless delivery with items left at your guestroom door
All soiled linens are bagged in the room to eliminate cross contamination

Spend time together—six feet apart. As part of our reopening, we're reducing the capacity of high-traffic areas like the restaurant, pool deck, and fitness center to protect the health, safety, and guest experience for all.

CHECK-IN

Valet services are currently suspended with the exception of guests with special needs. Only self-parking will be available in the attached parking garage
Contactless room selection, hotel check-in/check out, receipt request and digital key available through our Texas A&M Hotel app
Credit card processors, pens and keycards get sanitized after each use

PROPERTY DINING

The Junction Market & Cafe will be offering our grab and go menu along with full beverage menu for in outlet seating at 50% reduced occupancy
No parties of more than 6 allowed to dine together
Brazos PTK, Block T Bar & Grill and Room Service are closed through June
All guest items (check presenters, pens, etc.) are sanitized after each use or are disposed of along with the menus
All food prep and high-touch areas are sanitized hourly or more often as needed with a deep clean of all kitchen areas and equipment nightly

POOL & FITNESS CENTER

Required physical distancing with limited chairs and tables arranged according to physical distancing standards
Higher frequency of cleaning using commercial EPA approved chemicals for use against contaminants such as Norovirus | Covid-19
'Sanitized for your use' signage at all clean pool chairs

Update

Welcome Back to Aggieland

Your Safety is Our Top Priority

Hotel Overall Best Practices

Housekeeping

Before Your Stay

During Your Stay

Keeping Your Distance